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Digital Identity in 2024: Trends Shaping Background Checks and Workplace Safety

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Traditional background verification processes today are changing at a rapid pace. The conventional methods of running background checks through paperwork, physical verifications, and manual processes are becoming outdated. These simply can’t keep up with the demands of modern recruitment, where companies are looking for faster, more comprehensive, and more reliable information about potential employees.

Employers want more than just a criminal history—they want a complete picture of the candidate, which includes factors like education, employment history, and even insights into behaviours such as drug use, among others.

In this blog, we’ll dive deep into how technology is transforming background verification (BGV), the emerging bgv trends in the space, the crucial role of data privacy and security, and how solutions like OnGrid are at the forefront of this shift.

The traditional background check process: Why change was inevitable

For decades, background checks were slow, manual, and error-prone. HR teams or third-party agencies would collect personal information from candidates, reach out to previous employers, academic institutions, and legal authorities, and wait for responses. This process could take weeks and often lacked standardisation across different industries or geographies.

Additionally, traditional BGV processes were limited in scope. In most cases, they only checked for criminal records, past employment verification, and basic education checks. Today, however, companies are dealing with a global workforce, cross-border employment, and a growing demand for not just safety, but continuous vetting of employees as opposed to just once before joining.

As technology has advanced, so has the need to improve these systems. Fast-growing companies, especially in sectors like IT, finance, and healthcare, cannot afford to wait weeks for background checks or risk making substandard hiring decisions due to incomplete or outdated information.

Technological advancements: Artificial Intelligence (AI), Machine Learning (ML), and Automation

AI and ML are among the most disruptive technologies that are changing how background checks are conducted. With AI-powered algorithms, background verification has become faster, more accurate, and more insightful than ever before. Here’s how:

  • Speed and efficiency: Automation allows companies like OnGrid to scan millions of records from criminal databases, employment history repositories, and educational institutions in a matter of minutes. This drastically reduces the time it takes to verify a candidate’s background. What used to take days or weeks now can be completed in hours or less.
  • Accuracy and reliability: AI-driven solutions minimise human error and improve accuracy. Automated systems can cross-check information from multiple sources, flag inconsistencies, and provide comprehensive reports that leave little room for doubt. For example, AI algorithms can analyse large datasets and identify patterns that might be difficult for humans to detect. This can help spot fraudulent credentials, identify red flags, or highlight areas that require further investigation.
  • Scalability: One of the greatest challenges for traditional BGV processes was scaling up. As companies grow, their need for efficient background checks increases. Modern tech enables background verification systems to handle this increase in volume without sacrificing speed or accuracy.

By integrating these advanced technologies, OnGrid is enabling employers to not only improve their hiring processes but also to make data-driven decisions with confidence.

Emerging BGV trends: New Types of Background Checks

As workplace safety, compliance, and ethics take centre stage, background verification is expanding into new areas. It’s no longer enough to just check criminal records or verify employment history.

Let’s take a look at some of the latest BGV trends shaping the future of BGV in 2024.

BGV Trends

1. Continuous background monitoring

Instead of one-time checks, companies are shifting towards continuous background monitoring to keep track of employees’ behaviours and records in real-time. This trend ensures that employees continue to meet the company’s standards throughout their employment, especially for sensitive positions in finance, security, or healthcare.

2. Social media background checks

Employers are increasingly looking at candidates’ social media profiles to assess their suitability for roles. This type of background check is being used to gauge personality traits, social behaviours, and alignment with a certain company’s corporate values.

3. Global background checks and international screening

As the workforce becomes more global, companies are focused on comprehensive international checks. These checks cover criminal records, education, and employment histories across multiple countries, helping organisations hire remote or overseas talent with confidence.

4. Blockchain for background verification

Blockchain is being explored as a way to store immutable records of background checks and credentials. This allows for secure, verifiable, and easily accessible background information, reducing reliance on traditional verification processes.

5. Mobile-first BGV solutions

With the rise of mobile technology, background verification processes are increasingly being optimised for mobile use. Mobile-first solutions allow candidates to submit documents and complete checks on their smartphones, offering a seamless and faster experience.

6. Biometric verification and digital identity

Biometrics, such as facial recognition and fingerprint scans, are being integrated into BGV processes. These technologies enhance security and streamline the verification of identities, reducing the risk of fraud.

7. AI and ML for predictive hiring

AI is increasingly being used not just for automating background checks but also for predictive hiring. These tools analyse background data to predict potential employee behaviours, such as performance, reliability, or risks of misconduct.

8. Faster turnaround times with automation

The focus is on making BGV faster without compromising on accuracy. Automation tools that scrape, verify, and compile data from multiple sources in real time are reducing the turnaround time from days to hours.

9. Increased focus on candidate experience

As background verification becomes more streamlined, there is a growing emphasis on creating a positive candidate experience. Many companies are working to make the verification process transparent, user-friendly, and less intrusive.

10. Criminal and financial record expungement services

With new “second chance” laws emerging, expungement services are gaining attention. These services help individuals clear their records of certain offences, allowing them a fair shot at employment, which BGV platforms may start integrating into their offerings.

11. Health and drug testing in BGV

With the growing importance of workplace safety and health standards, comprehensive health and drug tests are becoming a key part of background checks. OnGrid’s recent camp for a religious client, where 2.5% of 350 candidates were found using drugs like Cannabinoids and Amphetamines, reflects the increasing use of drug testing in BGV, particularly in high-risk industries like transportation, healthcare, and security.

Read Also: Drug Screening: Should It Become An Essential Component of Background Verification In India?

12. Compliance with Data Privacy Laws

With regulations such as GDPR and India’s Data Protection Bill, BGV companies are focusing on ensuring strict compliance with data privacy standards. Secure handling of sensitive personal data, encrypted storage, and transparency with candidates about their data usage is a priority.

13. Integration with Applicant Tracking Systems (ATS)

Seamless integration with HR and applicant tracking systems is another trend, allowing BGV processes to be embedded directly into the hiring workflow. This improves efficiency and ensures that the background verification process is not a separate or delayed step in recruitment.

14. Crowdsourced verification

Some BGV platforms are starting to use crowdsourced data for verification, where individuals contribute to verifying credentials such as educational qualifications and work experience, reducing the time and effort needed for manual checks.

15. Eco-friendly BGV solutions

As companies look to adopt more sustainable practices, BGV platforms are also going green by digitising documents, reducing paper use, and adopting energy-efficient data centres to lower their carbon footprint.

Data Privacy and Security: Protecting Sensitive Information

While technology has vastly improved the speed and accuracy of background verification, it has also heightened concerns around data privacy and security. Background checks inherently involve sensitive personal data, including social security numbers, employment histories, criminal records, and health information. Mismanagement of this data can lead to privacy violations, identity theft, and a host of legal issues.

OnGrid takes data privacy seriously. We ensure that all background verification processes are fully compliant with local and international data protection laws, such as GDPR (General Data Protection Regulation) and India’s Digital Personal Data Protection Act (DPDP) 2023. Encryption, secure data storage, and access control mechanisms are just a few of the ways we safeguard sensitive information throughout the BGV process.

Our business is fundamentally grounded in information security and data privacy. Holding ISO 27001:2022 certification and adhering to SOC 2 Type II compliance, we prioritise the highest standards of compliance and protection for your data. Your data privacy and security are our highest priority.

It’s also worth noting that a transparent data usage policy, consent from candidates, and clear communication regarding what data is being collected and how it will be used are crucial to maintaining trust. As data privacy regulations become stricter worldwide, companies will need to partner with BGV providers who prioritise security and compliance, making OnGrid an ideal partner in this evolving landscape.

What the Future Holds for Background Verification

As digital identity verification becomes increasingly important, the future of background checks is poised for further transformation. We are moving towards a world where background verification will be not only faster but also more holistic, offering employers a comprehensive view of a candidate’s past, present, and potential risks. Emerging technologies like AI, automation, and machine learning are making it possible to conduct these checks with unprecedented speed and accuracy, while trends like drug testing, continuous monitoring, and international checks are expanding the scope of BGV.

At the same time, data privacy and security remain paramount concerns. Companies need to ensure that their background verification processes are compliant with the latest data protection regulations to protect both themselves and their candidates.

As the BGV landscape continues to evolve, OnGrid is at the forefront, offering cutting-edge solutions that are aligned with these BGV trends. Whether it’s leveraging AI for faster verifications, conducting drug tests to ensure workplace safety, or ensuring data privacy compliance, OnGrid provides a comprehensive and reliable platform for background verification.

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