Prioritizing People: Mental Well-being and Employee Support in the Workplace

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In today’s hyper-competitive and constantly evolving business environment, one truth has become clearer than ever—businesses that prioritize people outperform those that don’t. Human Resource Management (HRM) is no longer just about hiring, payroll, and compliance. It’s about creating a safe, supportive, and psychologically healthy workplace where employees can thrive.

For HR professionals, mental well-being is not just a trending topic—it’s a core business priority. And as a trusted partner in employee verification and workforce enablement, OnGrid recognizes that trust, safety, and support are the pillars of a successful workplace.

Let’s dive into why mental well-being is critical, how HR can address it, and how background verification and support systems can contribute to a healthier work environment.

Also read : Talent Recruitment Trends in India 2025: The Top Shifts Redefining Hiring

The Shift in Human Resource Management: From Administration to Empathy

Traditional human resource management focused heavily on rules, structure, and oversight. But modern HR is people-first.

Today, employees expect more than compensation. They look for psychological safety, purpose, flexibility, and empathetic leadership. HR professionals now play a pivotal role in ensuring mental wellness by:

  • Fostering open conversations around stress, burnout, and anxiety

  • Creating mechanisms for feedback, support, and redressal

  • Enabling leadership to be more aware, accessible, and emotionally intelligent

  • Building inclusive workplace policies for all demographics

In short, HR teams are becoming custodians of employee well-being.

Why Mental Well-being Should Be a Core HR Function

According to a 2025 survey, over 76% of employees reported feeling burnout, and 54% considered switching jobs due to mental stress. This directly impacts:

  • Productivity: Poor mental health leads to disengagement and errors

  • Retention: Employees leave toxic or unsupportive workplaces

  • Reputation: Negative Glassdoor reviews and high attrition can deter top talent

  • Compliance: A hostile or negligent environment can even lead to legal consequences

When human resource management takes mental wellness seriously, organizations gain:

  • Better morale and team collaboration

  • Lower absenteeism

  • Stronger loyalty

  • Enhanced employer branding

The Role of HR in Supporting Employee Mental Health

Infographic listing four key HR actions for supporting employee mental well-being: 1) Developing a Mental Health Policy, 2) Training Managers and Team Leads, 3) Fostering a Culture of Openness, and 4) Leveraging Technology.

1. Developing a Mental Health Policy

A clear, inclusive, and non-stigmatizing mental health policy is the foundation. It should outline:

  • Available resources (counselling, helplines, support groups)

  • Leave policies (sick leave, mental health days, sabbaticals)

  • Anti-discrimination clauses

  • Manager training on handling sensitive conversations

2. Training Managers and Team Leads

HR should conduct workshops to train leaders on:

  • Recognizing signs of stress or burnout

  • Encouraging work-life balance

  • Offering constructive feedback

  • Being approachable and empathetic

3. Fostering a Culture of Openness

Encourage employees to talk openly about challenges without fear of judgment. Initiatives like:

  • Anonymous feedback channels

  • Mental health ambassadors

  • Regular check-ins

  • Mindfulness or wellness sessions

go a long way in normalising emotional conversations at work.

4. Leveraging Technology

From mood trackers and meditation apps to AI-driven engagement surveys, HR tech can help monitor and improve well-being. OnGrid, for instance, supports trust-based hiring, which also contributes to psychological safety by reducing the risk of onboarding bad actors who may create toxic workplaces

How Background Verification Supports Mental Well-being

You might wonder—what does background verification have to do with mental health?

Here’s how trust and safety intersect with mental well-being:

1. Ensuring a Safe Workplace

Thorough background checks help prevent:

  • Workplace harassment

  • Bullying

  • Fraud or ethical violations

Knowing that coworkers have been properly vetted provides a sense of psychological safety—a key driver of well-being.

2. Reducing Onboarding Anxiety

Candidates are often anxious during onboarding. Instant, digital background verification platforms like OnGrid make the process:

  • Fast and transparent

  • Paperless and hassle-free

  • Candidate-friendly

This reduces friction and sets the tone for a supportive employee experience.

3. Promoting Inclusivity and Fairness

By using structured, bias-free screening processes, OnGrid helps HR build diverse and inclusive teams, which fosters belonging—another pillar of mental wellness.

Building a Culture of Care: Examples from Leading Companies

  • TCS and Infosys have invested in employee wellness platforms and tele-counselling support across India.

  • Zomato and Swiggy have introduced mental health days and stress relief benefits for gig and full-time staff.

  • Google and Microsoft encourage mental health check-ins and provide extensive flexibility and mindfulness programs.

These companies don’t see mental health initiatives as a cost—but as a strategic investment

HR’s Toolkit for Mental Wellness in 2025

Here’s a quick toolkit every HR should consider:

✅ Mental Health Policy
✅ Digital background verification for safe hiring (via platforms like OnGrid)
Employee Assistance Program (EAP)
✅ Flexible working models
✅ Manager sensitization training
✅ Regular anonymous pulse surveys
✅ Feedback mechanisms for grievance redressal
✅ Access to digital well-being tools (apps, resources)

When you combine tech-driven trust (like OnGrid’s verification services) with people-centric practices, you create a work culture that is productive, safe, and mentally healthy.

Final Thoughts: Prioritizing People is Prioritizing Business

Human resource management is at a pivotal moment. It’s no longer enough to hire top talent—you need to protect, empower, and support them. In doing so, HR professionals not only reduce attrition and absenteeism but also boost innovation, morale, and loyalty.

At OnGrid, we believe trust is the foundation of any meaningful employee experience. From instant BGV and police checks to verifiable credentials and KYB, our suite of trust solutions empowers HR teams to build workplaces where people feel safe, valued, and heard.

Because when you prioritize people, everything else follows.

FAQs

1. How does mental well-being directly impact workplace performance?

Poor mental health can lead to reduced focus, higher absenteeism, disengagement, and burnout—all of which directly affect productivity and team morale. On the other hand, a supportive mental health environment boosts collaboration, loyalty, and employee performance.


2. What role does background verification play in mental wellness at the workplace?

Background verification ensures that employees are working in a safe and trustworthy environment. It helps prevent harassment, fraud, and toxic behavior by screening out bad actors—contributing to a psychologically secure workplace culture.

3. What should a good HR mental wellness strategy include in 2025?
A holistic HR strategy should cover:

  • A clear mental health policy

  • Access to Employee Assistance Programs (EAP)

  • Inclusive and fair hiring (with tools like OnGrid)

  • Regular manager training

  • Anonymous feedback loops

  • Tech-enabled well-being tools (apps, surveys, check-ins)

4. How can OnGrid’s services support our HR wellness initiatives?

OnGrid provides fast, digital background verification – real-time trust solutions that reduce onboarding anxiety, eliminate risk, and help build inclusive teams—essential for a mentally healthy workplace.

5. Are there examples of companies successfully implementing mental health support?
Yes. Indian giants like TCS and Infosys offer tele-counselling; Swiggy and Zomato provide mental health days; global players like Microsoft and Google encourage flexibility and mindfulness programs—proving that well-being is a strategic investment, not just a perk.

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