{"id":2664,"date":"2022-06-08T12:13:58","date_gmt":"2022-06-08T06:43:58","guid":{"rendered":"https:\/\/atomic-temporary-113163122.wpcomstaging.com\/?p=2664"},"modified":"2025-06-26T17:24:58","modified_gmt":"2025-06-26T11:54:58","slug":"background-verification-results-status-and-color-codes","status":"publish","type":"post","link":"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/","title":{"rendered":"Background Verification &#8211; Results, Status, and Color Codes"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#Standardization_and_Parameterization\" >Standardization and Parameterization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#Deep-Dive_into_BGV_Outcomes\" >Deep-Dive into BGV Outcomes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#FAQs\" >FAQs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#1_What_do_the_different_color_codes_in_a_BGV_report_mean\" >1. What do the different color codes in a BGV report mean?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#3_Is_a_%E2%80%9CClosed%E2%80%9D_status_the_same_as_%E2%80%9CCompleted%E2%80%9D\" >3. Is a \u201cClosed\u201d status the same as \u201cCompleted\u201d?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#4_What_does_%E2%80%9CUnable_to_Verify%E2%80%9D_mean_in_a_background_check\" >4. What does \u201cUnable to Verify\u201d mean in a background check?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#5_How_should_employers_interpret_an_%E2%80%9CIn_Progress%E2%80%9D_status\" >5. How should employers interpret an \u201cIn Progress\u201d status?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#6_What_happens_if_a_candidates_background_verification_fails\" >6. What happens if a candidate\u2019s background verification fails?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#7_Why_is_%E2%80%9CData_Insufficient%E2%80%9D_marked_in_my_background_check\" >7. Why is \u201cData Insufficient\u201d marked in my background check?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#8_Can_background_check_outcomes_be_disputed_by_the_candidate\" >8. Can background check outcomes be disputed by the candidate?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#10_Why_is_it_important_for_organizations_to_use_parameterized_BGV_outcomes\" >10. Why is it important for organizations to use parameterized BGV outcomes?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2664\" class=\"elementor elementor-2664\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a46cab2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a46cab2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-407b1bce\" data-id=\"407b1bce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bdb2cd3 elementor-widget elementor-widget-text-editor\" data-id=\"2bdb2cd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:paragraph --><\/p>\n<p>Background verification (BGV) is the process of validating an individual&#8217;s personal and professional claims. These claims can be across identity, address, education credentials, previous employment credentials, criminal record, etc. The verification enables organizations to meet compliance requirements, and mitigate the risks of wrong hires at the time of new employee onboarding.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Gone are the days when&nbsp;<a href=\"https:\/\/ongrid.in\/blogs\/bgv-explained-answering-the-most-common-questions-about-background-verification\/\" target=\"_blank\">background verification<\/a>&nbsp;was synonymous with hassle and ambiguity! Thanks to digital platforms, there has been a high degree of automation in which background checks are done, and reports are generated. The concept of \u201creport writing\u201d is fading away, as a high degree of human discretion comes with an authenticity risk.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Standardization_and_Parameterization\"><\/span><strong>Standardization and Parameterization<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Having worked with thousands of organizations, we believe that the interpretation of results from a BGV process, and the color-coding of results must be standardized. This blog publishes standardized outcomes scenarios, and the corresponding color codes, in order to ensure a uniform understanding of the verification or background check process and results.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Globally, there is no Government body or regulator that publishes standardized outcomes and the color codes. Therefore, the best approach to the selection of outcomes and color codes should be for organizations and BGV platforms to come together, and uniformly adopt the same across the industry. This blog therefore also encourages the same.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>In addition to standardization, parameterized outcomes and\/or color codes also help to analyze large data (including simple wins such as applying a filter in a spreadsheet) and implement a robust BGV or people compliance program at a large organization.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Having said this, color codes do not matter as much as the result (or outcome) itself, and the details in a BGV report! A color code is essentially a quick indicator to interpret the results in a background verification report. In the following table, there are color codes indicated for not just the results or outcomes, but also for the \u201cstatus\u201d or \u201cstate\u201d of a check in a background check lifecycle.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>For our peers in the BGV industry, we recommend the adoption of the following codes.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:image {\"id\":2672,\"sizeSlug\":\"full\",\"linkDestination\":\"none\"} --><\/p>\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/ongridsite.files.wordpress.com\/2022\/08\/e1b87-image-1.png\" alt=\"\" class=\"wp-image-2672\"><\/figure>\n<p><!-- \/wp:image --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Deep-Dive_into_BGV_Outcomes\"><\/span><strong>Deep-Dive into BGV Outcomes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true} --><\/p>\n<ol><!-- wp:list-item --><p><\/p>\n<li><strong>Success (Green)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>A verification or a check is declared a \u201c<strong>Success\u201d<\/strong> if the details shared by the employee positively match with the verifying entity or the respective authority. For example, if the employment details such as tenure, designation, employee ID, etc. claimed by the candidate are exactly matching with the response from the previous employer, and there is no negative remark indicated by the previous employer, then the verification result is \u201c<strong>Success<\/strong>\u201d.&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":2} --><\/p>\n<ol start=\"2\"><!-- wp:list-item --><p><\/p>\n<li><strong>Failed (Red)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>The primary goal of any BGV process is to identify any discrepancies and act on them proactively. A verification or a check is declared \u201c<strong>Failed\u201d<\/strong> when the provided details of the candidate do not match with that of the confirming authorities, or negative results are identified against the candidate. For example, if there is a criminal case identified against a particular candidate, the verification will be deemed as <strong>\u201cFailed\u201d<\/strong>.&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":3} --><\/p>\n<ol start=\"3\"><!-- wp:list-item --><p><\/p>\n<li><strong>Success with Exception (Amber)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>There may be scenarios where the result of a background check is neither a success not a failure! \u201c<strong>Success with Exception\u201d<\/strong> falls into that zone where most of the attributes provided by a candidate are matching with the confirmed information, barring some minor discrepancy. For example, if there is a gap of 10 days in a previous employment tenure claimed by the candidate, the employment verification cannot be categorically bucketed as \u201cFailed\u201d, as it can have serious implications on an employee\u2019s opportunity. However, it is the responsibility of the BGV platform or provider to highlight this exception to their clients.&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":4} --><\/p>\n<ol start=\"4\"><!-- wp:list-item --><p><\/p>\n<li><strong>In Progress (Yellow)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>As the name suggests, a verification once initiated will be<strong> \u201cIn Progress\u201d<\/strong> till it gets completed.&nbsp;<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":5} --><\/p>\n<ol start=\"5\"><!-- wp:list-item --><p><\/p>\n<li><strong>Data Insufficient (Grey)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><strong>\u201cData Insufficient\u201d<\/strong> state is a state when some piece of information is missing or incomplete, or if a document is missing, which is required to complete a check. For example, a university may want to get a degree or certificate in order to verify education credentials, but the candidate may not have provided the same. Similarly, some previous employers may need to look at the letter of authorization or consent provided by the candidate before verifying employment credentials. In the case of address verification, the address may not be complete, leading to an \u201cinsufficiency\u201d<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Such \u201cinsufficiencies\u201d can be resolved automatically by giving an option to the candidate or to the organization conducting the BGV to update or upload the information or document.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":6} --><\/p>\n<ol start=\"6\"><!-- wp:list-item --><p><\/p>\n<li><strong>Closed (Blue)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>A check is marked as \u201c<strong>Closed<\/strong>\u201d when it is stopped. A common misnomer among organizations is using \u201c<strong>Closed<\/strong>\u201d<strong> <\/strong>and \u201c<strong>Completed\u201d <\/strong>as interchangeable terms. The correct way to interpret \u201c<strong>Completed\u201d<\/strong> is to look at scenarios when the verification or a check is concluded as a Success or a Failure. However, a check is \u201cClosed\u201d when the verification is stopped for reasons such as<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:list --><\/p>\n<ul><!-- wp:list-item --><p><\/p>\n<li>Employee declined the offer to join<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li>Employee resigned even before completion of BGV<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li>Employee terminated even before completion of BGV<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- wp:list-item --><\/p>\n<li>Check initiated by mistake<\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ul>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:list {\"ordered\":true,\"start\":7} --><\/p>\n<ol start=\"7\"><!-- wp:list-item --><p><\/p>\n<li><strong>Unable to Verify (Amber)<\/strong><\/li>\n<p><!-- \/wp:list-item --><\/p>\n<\/ol>\n<p><!-- \/wp:list --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>When a check cannot be completed and brought to a conclusive result, despite several attempts, due to reasons outside the control of the BGV platform or provide, the check is marked as \u201c<strong>Unable to Verify<\/strong>\u201d or <strong>UTV<\/strong>.&nbsp; This is typically true for less than 2% of cases. Such scenarios can emerge in cases where a university or academic institute doesn&#8217;t have student records prior to a certain year, or a previous employer has stopped operating. In such scenarios, BGV platforms typically recommend getting an alternative credential verified for the candidate, such as getting the second-highest education credential verified.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>In summary, parameterization of outcomes is critically important for implementing a successful BGV program. Once again, the importance of color codes is only relevant as a quick indicator, and organizations must look at the results (and the details in the reports) while trying to interpret BGV results.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p>Uniform adoption of results and color codes by BGV platforms, providers, and organizations would go a long way in streamlining the ecosystem as a whole, and in creating a better working world.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a626354 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a626354\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fef9f85\" data-id=\"fef9f85\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d95b675 elementor-widget elementor-widget-heading\" data-id=\"d95b675\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43e33c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"43e33c2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45f7abb\" data-id=\"45f7abb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dad06f3 elementor-widget elementor-widget-text-editor\" data-id=\"dad06f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"1_What_do_the_different_color_codes_in_a_BGV_report_mean\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">1. What do the different color codes in a BGV report mean?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> Color codes are quick visual indicators of a verification result. For example, Green means Success, Red indicates Failure, Amber is for Exceptions or Unable to Verify, Yellow shows In Progress, Grey means Data Insufficient, and Blue signifies a Closed check.<\/span><\/p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">2. What does \u201cSuccess with Exception\u201d in a BGV report imply?<\/span><\/p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> It means that while most details match, there is a minor discrepancy that doesn\u2019t warrant a failure. For example, a slight mismatch in employment dates could lead to this outcome.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"3_Is_a_%E2%80%9CClosed%E2%80%9D_status_the_same_as_%E2%80%9CCompleted%E2%80%9D\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">3. Is a \u201cClosed\u201d status the same as \u201cCompleted\u201d?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> No. \u201cClosed\u201d means the verification was stopped (e.g., candidate withdrew or was terminated). \u201cCompleted\u201d implies the check reached a result\u2014whether it was Success, Failure, or Exception.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"4_What_does_%E2%80%9CUnable_to_Verify%E2%80%9D_mean_in_a_background_check\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">4. What does \u201cUnable to Verify\u201d mean in a background check?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> It means that despite multiple attempts, the check could not be completed\u2014often due to an unavailable source (e.g., defunct company, outdated academic records).<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"5_How_should_employers_interpret_an_%E2%80%9CIn_Progress%E2%80%9D_status\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">5. How should employers interpret an \u201cIn Progress\u201d status?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> It means the check is currently ongoing. Employers should wait for the process to conclude before making a hiring decision.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"6_What_happens_if_a_candidates_background_verification_fails\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">6. What happens if a candidate\u2019s background verification fails?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> A failure usually means a major mismatch or a red flag like a criminal record. Employers assess the nature and severity before taking any action, often giving the candidate a chance to explain.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"7_Why_is_%E2%80%9CData_Insufficient%E2%80%9D_marked_in_my_background_check\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">7. Why is \u201cData Insufficient\u201d marked in my background check?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> It means required data was missing or incomplete\u2014such as a document not uploaded or incomplete address details. You may be asked to resubmit or update the information.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"8_Can_background_check_outcomes_be_disputed_by_the_candidate\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">8. Can background check outcomes be disputed by the candidate?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> Yes. If a candidate finds an error or discrepancy, they can request a recheck or provide supporting documents to correct the record.<\/span><\/p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">9. Are these color codes standardized across all BGV platforms?<\/span><\/p><p dir=\"ltr\" style=\"line-height:1.38;margin-top:12pt;margin-bottom:12pt;\"><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Answer:<\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><br><\/span><span style=\"font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"> Not officially. There is no government-mandated standard yet, but leading platforms like OnGrid advocate for uniform interpretation to ensure consistency across industries.<\/span><\/p><h3 dir=\"ltr\" style=\"line-height:1.38;margin-top:14pt;margin-bottom:4pt;\"><span class=\"ez-toc-section\" id=\"10_Why_is_it_important_for_organizations_to_use_parameterized_BGV_outcomes\"><\/span><span style=\"font-size:13pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">10. Why is it important for organizations to use parameterized BGV outcomes?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3><p><span id=\"docs-internal-guid-093037e7-7fff-350f-2320-0802b6c09dd4\"><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; font-variant-emoji: normal; vertical-align: baseline; white-space-collapse: preserve;\">Answer:<\/span><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; font-variant-emoji: normal; vertical-align: baseline; white-space-collapse: preserve;\"><br><\/span><span style=\"font-size: 11pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-variant-position: normal; font-variant-emoji: normal; vertical-align: baseline; white-space-collapse: preserve;\"> Standardized outcomes help streamline hiring decisions, support audit readiness, and allow large-scale data filtering and analysis\u2014especially in enterprise HR systems.<\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Parameterization of outcomes is critically important for implementing a successful BGV program. The importance of color codes is only relevant as a quick indicator, and organizations must look at the results (and the details in the reports) while trying to interpret BGV results.<\/p>\n","protected":false},"author":2,"featured_media":2674,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[14,34],"class_list":["post-2664","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ongrid","tag-background-verification-process-in-india","tag-hr-2-o"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>BGV- Results, Status, and Color Codes!<\/title>\n<meta name=\"description\" content=\"BGV status - Read the blog to know the colour-coded method used in BGV to categorize the results of the verification process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BGV- Results, Status, and Color Codes!\" \/>\n<meta property=\"og:description\" content=\"BGV status - Read the blog to know the colour-coded method used in BGV to categorize the results of the verification process.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/\" \/>\n<meta property=\"og:site_name\" content=\"OnGrid Blogs\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-08T06:43:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-26T11:54:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ongrid.in\/blogs\/wp-content\/uploads\/2022\/06\/aa030-bgv-results-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1078\" \/>\n\t<meta property=\"og:image:height\" content=\"894\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Samyak A P\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samyak A P\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ongrid.in\/blogs\/background-verification-results-status-and-color-codes\/\"},\"author\":{\"name\":\"Samyak A P\",\"@id\":\"https:\/\/ongrid.in\/blogs\/#\/schema\/person\/7be2f41aca68e27e54dc21996623471d\"},\"headline\":\"Background Verification &#8211; 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